How Velkeep works
Short, step by step guides for guards and managers. Every screen, every setting, in plain words.
Managers start here
Set up Velkeep in an afternoon
Add a site, add your guards, print QR labels and publish your first rota.
Read the guideGuards start hereClock in: start your shiftHow to clock in on site: location check, phone check and a quick selfie. Plus what the clock-in reminder does.EveryoneInstall Velkeep on your phoneVelkeep runs on any Android phone or iPhone. Add it to your home screen so it opens like an app and can send alerts.
Getting started
Set up your company, install the app and sign in.
- Set up Velkeep in an afternoonFrom free trial to your first guard on site: add a site, add guards, print QR labels and publish a rota.
- Install Velkeep on your phoneVelkeep runs on any Android phone or iPhone. Add it to your home screen so it opens like an app and can send alerts.
- Signing in and passwordsFirst sign-in with a temporary password, choosing your own, and what to do if you forget it.
For guards
Clocking in, photo checks, check-ins, incidents and your rota.
- Clock in: start your shiftHow to clock in on site: location check, phone check and a quick selfie. Plus what the clock-in reminder does.
- Photo checks of assetsStart, patrol and end of shift photos: scan the QR label, take the photo, mark anything missing or damaged.
- Location check-insOn check-in sites, confirm you are on site every 30 or 60 minutes. Missed check-ins alert your manager.
- Report an incidentSend a note and a stamped photo to every manager in seconds, even with no signal.
- Clock out: end your shiftFinish your end of shift photos, confirm everything is intact and end the shift.
- Your rota, swaps and open shiftsAccept or decline shifts, pick up open shifts and swap with a colleague.
Sites and assets
Site rules, QR labels and who works where.
Rota and attendance
Build the week, approve swaps and see who was late.
- Build and publish the rotaPlan the week as a draft, publish it, use groups like Early, Late and Night, and approve swaps.
- Attendance: who was late or left earlyCompare each rota shift with when the guard actually clocked in on site and clocked out.
- Clock-in reminders and late alertsGuards get a one-tap clock-in alert from the rota; you are told when someone has not clocked in.
Staff and security
Adding people, phone lock, selfies and alerts.
- Add and manage staffAdd guards and admins, send welcome emails with temporary passwords, reset passwords and disable leavers.
- Stop guards clocking in for each otherPhone lock, clock-in selfies and shared-phone alerts: how they work and what is stored.
- Alerts and emailsWhich alerts Velkeep sends, how to turn them on, and how to stop emails.
Reports and records
Theft windows, shift history, incidents and exports.
Billing and data
Plans, payments, cancelling and your data.